Faq

Frequently Asked Questions (FAQ)

Get in touch with us and we will instruct you or arrange pickup at a minimal fee.

We cater to anywhere as long as it is under the courier's coverage and shipping fee is shouldered by the buyer. For local shipping we use LBC, JRS and roro or cebpac airfreight for bigger volume. For international shipping we use DHL for small volumes and we use logistics via sea freight for big volumes.

Our goods pass through quality control and double check before shipping. any damages incurred during the handling of the courier is out of our control and responsibility. In case our negligence is proven or for whatever reason from our end, we will replace or send you a refund after returning the goods intact and still sealed, report should be within 3 days after the goods are received.)

Please contact us directly so we can discuss and offer you our distributorship or reseller program. You may reach +63 917 535 5766 for local and +34 646 219 920 outside of the Philippines.

Passi City, Iloilo City, Kalibo Aklan, Boracay Malay, Nabunturan Davao, Makati and Ortigas of Metro Manila

We offer trainings on sustainable organic farming of cacao, make sure to add us on facebook: https://www.facebook.com/chocolotus.corp to keep updated for news and events and join our mailing list.

BPI, BDO and RCBC banks. Remittance via Western Union, Cebuana, Palawan Express, M Lhuillier and LBC. Paypal and Cash payment to any of our site offices.

None of your damn business

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